Privacy Policy
Effective Date: 05/04/2025
At Baldwin Salter Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and use our website baldwinsalter.co.uk. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information for various purposes, including to provide and improve our services.
a. Personal Data
While using our website, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:
Name
Email address
Phone number
Address
Payment details (if applicable)
Usage data (e.g., IP address, browser type, and pages visited)
b. Usage Data
We may also collect information that your browser sends whenever you visit our website or when you access the website via a mobile device (“Usage Data”). This Usage Data may include:
Your computer’s Internet Protocol address (IP address)
Browser type
Browser version
The pages of our website that you visit
The time and date of your visit
The time spent on those pages
Unique device identifiers
Diagnostic data
2. How We Use Your Information
We use the collected data for various purposes, including:
To provide and maintain our website
To improve, personalise, and expand our website
To understand and analyse how you use our website
To communicate with you (e.g., for customer service or promotional purposes)
To process transactions and provide you with requested services
To comply with legal obligations and enforce our terms and conditions
3. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent – You have given us consent to process your personal data for specific purposes.
Contractual necessity – The processing of your personal data is necessary for the performance of a contract with you (e.g., processing a purchase or delivering services).
Legal obligation – We may need to process your personal data to comply with a legal obligation (e.g., tax reporting).
Legitimate interests – We may process your personal data for our legitimate interests, provided these interests do not override your rights and freedoms.
4. How We Protect Your Information
We take the security of your personal data seriously. We implement a variety of security measures to protect your information, including:
Encryption of sensitive data
Secure payment gateways (if applicable)
Restricting access to your data to authorised personnel only
Despite our efforts, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
Service providers – We may share data with third-party companies that provide services on our behalf, such as hosting, payment processing, or email communication. These third parties are required to protect your data in accordance with this Privacy Policy.
Legal requirements – We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business transfers – In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner.
6. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to access – You have the right to request a copy of the personal data we hold about you.
Right to rectification – You have the right to request corrections to inaccurate or incomplete data.
Right to erasure – You have the right to request the deletion of your personal data under certain conditions.
Right to restriction of processing – You have the right to request that we restrict processing your personal data under certain conditions.
Right to data portability – You have the right to request that we transfer your personal data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.
Right to object – You have the right to object to our processing of your personal data under certain conditions.
Right to withdraw consent – If we process your personal data based on consent, you have the right to withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us at office@baldwinsalter.co.uk. We will respond to your request within one month.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that help us improve the functionality and user experience of our website.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some portions of our website may not function properly.
For more information, please refer to our Cookie Policy.
8. International Data Transfers
Your data may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the UK and choose to provide your information to us, please be aware that we may transfer the data, including personal data, to the UK and process it there.
By using our website and providing us with your personal data, you consent to this transfer.
9. Retention of Data
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the page.
Please review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: office@baldwinsalter.co.uk
Phone: 01304 226611
Address: 15 Priory Gate Road, Dover, Kent, CT17 9SA