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About us

Team
8080
Jobs Completed Per Year
80,800+
Boilers Installed
80,000+
Years In Business
8080

Introduction

We are a rapidly growing company based in Dover, Kent, with over 22 years of experience in plumbing, heating, and building maintenance services. Serving a diverse range of clients primarily in the South East of England, we cater to domestic, commercial, schools, and letting agents. Our reputation is built on delivering high-quality, professional services at competitive prices.

Our team of skilled engineers is equipped to manage a wide array of projects, from minor repairs and servicing to large-scale installations and maintenance. They pride themselves on efficiency, reliability, and exceptional customer service, ensuring every job meets the highest standards.

Our reputation is founded on the consistent delivery of excellent service to our clients.

Services

Since our inception, we have significantly expanded our service offerings. Initially focused on plumbing and heating, we soon incorporated a variety of building and maintenance services. These now include boiler servicing, new taps, bathroom installations, electrical work, decorating, plastering, carpentry, and more.

We are Gas Safe, OFTEC, Hetas, and WRAS approved, qualified to repair, install, and service a range of appliances such as boilers, fires, water heaters, and cookers. Our services cover standard domestic boilers, large commercial boilers, marine LPG and catering, oil boilers, and more.

Trusted to manage both domestic and commercial premises throughout the UK, we have earned recommendations over the years for our dependable service.

We offer a fast, friendly, and efficient service, including a 24-hour call-out option for all plumbing, heating, and building maintenance needs.

Community

Our strong industry and local community ties have steadily grown our reputation as both an employer and a company. We support various community events and local initiatives and regularly donate to charities.

Focusing on both domestic and commercial projects, Baldwin Salter Ltd remains a trusted partner for clients throughout Kent and beyond, known for our reliable, friendly, and efficient service.

We are actively involved in the local economy, providing jobs and supporting local residents and businesses. Our commitment to excellence and customer service has earned us a strong reputation in Kent and beyond.

Coverage

We provide accredited plumbing, heating, and building maintenance services in and around the East Kent area, covering Dover, Deal, Sandwich, Canterbury, Thanet, Folkestone, Ashford, Maidstone, and all surrounding areas.

Got a project outside of these areas? Give us a call to discuss your options—we’re more than happy to help.

The Future

Looking ahead, we aim to continue our growth trajectory by expanding our services and enhancing our operations in new markets and areas. We remain committed to innovation and sustainability, ensuring our practices and services evolve to meet the changing needs of our clients and the environment.

For more information or to get in touch, visit our contact page. We look forward to working with you.

James Baldwin & Matthew Salter, Directors

We're proud of our team

Our accreditations

All our work is carried out by trained and accredited professionals. Check our accreditations below and to find out more hover over each or click the link to verify our accreditation.

Get a free no obligation quote for our plumbing, heating or building maintenance services today

Office & Showroom
15 Priory Gate Road
Dover Kent
CT17 9SA
Opening Hours

Office
Monday – Friday: 9am to 6pm
Saturday – Sunday: Closed


Call Out
Available 24/7

Baldwin Salter Ltd © 2025. All Rights Reserved. Registered In England & Wales. Company No. 11925992

Baldwin Salter Ltd is an introducer appointed representative of Phoenix Financial Consultants Limited (“Phoenix”). Phoenix is a credit broker that is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 539195) which offers finance for home improvement projects from its panel of lenders. All finance subject to status and credit checks.